Terms and Conditions

Effective Date: July 10, 2024

1. Introduction and Acceptance of Terms

Welcome to Flor164, operated by Digit Spice LLC. By accessing or using our services, you agree to be bound by these Terms and Conditions (T&Cs). Please read them carefully.

2. Company Information

Full Legal Name: Digit Spice LLC
Business Address: 618 Inverrary Ln, Deerfield, IL
Contact Persons for Legal Matters: Daria Shvets and Anastasiia Zhemaitite

3. Services Provided

Flor164 offers the following services:

Brand Strategy: Comprehensive brand development, including market analysis, positioning, and messaging.
SEO: On-page and off-page SEO, keyword research, link building, local SEO, and SEO audits.
Web Design: Custom website design, responsive design, UX/UI design, and website redesigns.
Web Development: Full-stack development, e-commerce solutions, CMS development, and website maintenance.
Lead Generation with Paid Ads and Targeted Landing Pages: PPC campaigns, social media ads, Google Ads, and custom landing page design.
Email Marketing: Email campaign strategy, design, automation, and analytics.
Content Marketing: Content strategy, blog writing, video content, and social media content.
Google Ads: Campaign setup, management, optimization, and reporting.
Social Media Ads: Ad creation, targeting, management, and performance tracking.
Marketing Strategy: Comprehensive marketing plans, campaign development, and performance analysis.
SEO Packages: Innovate SEO: $800/mo for new businesses. Includes custom SEO strategy, local search optimization, Google Business Profile optimization, review management, and local directory citations.
Disrupt SEO: $1,900+/mo for growing businesses. Includes everything in Innovate SEO plus online booking integration, bi-weekly SEO blogs, backlink campaigns, and local digital PR.
Dominate SEO: $4,900+/mo for established brands. Includes everything in Disrupt SEO plus advanced backlink campaigns, site speed optimization, and conversion rate optimization.
Monthly Retainer: Based on project cost and term (3-12 months).
Optional Services: Custom services and packages based on client needs.

4. Client Obligations

Clients must:
- Provide all necessary materials and information in a timely manner.
- Ensure the accuracy of provided information.
- Cooperate with Flor164 to achieve project milestones.
- Upload images for gallery management as specified in the Content Writing and Gallery Management Agreement.
- Communicate promptly via email for project updates and feedback.

5. Payment Terms

Accepted Payment Methods: Visa, MasterCard, Discover, Amex, ACH, check, Zelle, Apple Pay.
Payment Schedule: Payments are due as outlined in the project agreement.
Late Fees: A late fee of 1.5% per month will be charged on overdue amounts.
Disputed Charges: Must be reported within 30 days.

6. Confidentiality

Confidential Information: Includes all non-public information disclosed by either party.
Obligations: Both parties agree to protect confidential information from unauthorized use and disclosure.
Exceptions: Information that is publicly known, rightfully received from a third party, or required to be disclosed by law.

7. Intellectual Property

Ownership: Flor164 retains ownership of all intellectual property created during the project, except where otherwise agreed.
Client Usage Rights: Clients are granted a non-exclusive, non-transferable license to use the deliverables for their intended purpose.
Restrictions: Clients may not modify, distribute, or create derivative works from the deliverables without prior written consent from Flor164.

8. Termination of Services

Conditions: Either party may terminate the agreement for cause with a 30-day written notice.
Notice Period: 30 days.
Termination Fees: Fees for services rendered up to the termination date will be due.

9. Limitation of Liability

Limitation: Flor164’s liability is limited to the amount paid by the client for services in the last 12 months.
Disclaimer: Flor164 does not guarantee specific results or outcomes.

10. Dispute Resolution

Method: Mediation and arbitration.
Jurisdiction: Illinois, USA.

11. Privacy Policy

Data Collection: Flor164 collects personal data necessary for providing services.
Data Usage: Data is used solely for service delivery and improvement.
Data Protection: Flor164 adheres to GDPR and CCPA regulations to protect client data.

12. Changes to Terms

Notification: Clients will be notified of any changes to the T&Cs via email or website notice.
Acceptance: Continued use of services constitutes acceptance of the updated terms.

13. Miscellaneous

Severability: If any provision of these T&Cs is found to be invalid, the remaining provisions will continue in effect.
Force Majeure: Flor164 is not liable for delays or failures due to causes beyond its reasonable control.

14. Additional Agreements

The terms of this document are supplemented by additional agreements specific to various stages and aspects of the services provided, including but not limited to:

Client Service Agreement: Governs the overall relationship and specific project stages.
- Stylescape Agreement
- Technical Feedback and Functionality Agreement
- Pre-Launch and Post-Service Agreement
- Content Writing and Gallery Management Agreement